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Privacy Policy

Forge (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, store, and protect your data when you use our services, website, mobile application, or engage with us in any form.

By accessing or using Forge, you agree to the terms described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

Information that identifies you or can be used to identify you, including:

  • Name

  • Phone number

  • Email address

  • Date of birth

  • Gender (if provided)

  • Emergency contact details

1.2 Health & Fitness Information

When using Forge services related to fitness, nutrition, physiotherapy, mental well-being or other wellness programs, we may collect:

  • Health/fitness goals

  • Workout and activity data

  • Nutrition preferences

  • Injury or medical information voluntarily shared
    This information is collected only to enhance your service experience and is not used for any unrelated purpose.

1.3 Usage & Technical Data

We may automatically collect:

  • Device information

  • IP address

  • Browser type

  • App usage statistics

  • Cookies and tracking data

1.4 Transaction Information

If you make payments for Forge services:

  • Billing information

  • Transaction history

2. How We Use Your Information

We use your information to:

  • Provide, manage, and improve Forge services

  • Personalize workouts, nutrition plans, and health recommendations

  • Communicate important updates, schedules, or notifications

  • Process payments and maintain accounts

  • Improve customer support

  • Maintain safety, compliance, and internal recordkeeping

  • Conduct analytics for service enhancement

We do not sell your personal information to third parties.

3. Sharing of Information 

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3.1 Service Providers

With trusted partners who assist us with:

  • App functionality

  • Payment processing

  • Customer support

  • Analytics and reporting

These providers are bound by confidentiality and data protection agreements.

3.2 Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws

  • Respond to government or law enforcement requests

  • Protect our legal rights or prevent fraud

3.3 Internal Operations

Your data may be shared within Forge or PLaY Arena teams strictly for operational, support, or safety purposes.

4. Data Security

We implement strict technical and organizational safeguards to protect your information from:

  • Unauthorized access

  • Alteration

  • Disclosure

  • Destruction

However, no electronic system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information only for as long as necessary to:

  • Provide services

  • Meet legal requirements

  • Resolve disputes

  • Improve our offerings

You may request deletion of your data at any time.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your data

  • Withdraw consent

  • Restrict processing

  • Request a copy of your data (“data portability”)

You can exercise these rights by contacting us at info@forgehub.in

8. Cookies & Tracking 

Forge may use cookies, tracking pixels, and similar technologies to:

  • Improve user experience

  • Track usage patterns

  • Provide personalized content

You can control cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted with the “Last Updated” date. Continued use of Forge after updates indicates acceptance.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:
Email: info@forgehub.in
Phone: +91 9900441466
Address: Kasavanahalli, Hosa Road

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