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Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of Forge’s facilities, services, wellness programs, fitness sessions, physiotherapy, nutrition consultations, digital platforms, and mobile applications.

By using Forge, you agree to be bound by these Terms.

1. Acceptance of Terms

By enrolling in Forge services, booking a session, or using our app, you acknowledge that you have read, understood, and agree to these Terms.

2. Registration & Member Responsibilities

To use Forge services, you may be required to:

  • Provide accurate personal details

  • Disclose relevant medical or injury-related information

  • Follow safety instructions, staff guidance, and facility rules

Providing false or incomplete information may result in service restrictions or termination.

3. Health & Safety

  • You confirm that you are physically and medically fit to participate in fitness and wellness activities.

  • You agree to immediately inform Forge staff of any discomfort, injury, or medical changes.

  • Forge is not liable for injuries caused due to pre-existing medical conditions not disclosed during registration.

4. Service Access

Forge may offer:

  • Fitness training

  • Nutrition guidance

  • Sports drills 

  • Wellness sessions

  • Workshops and corporate programs

Service availability may vary based on trainers, schedules, or operational requirements.

Forge reserves the right to modify or discontinue services with reasonable notice.

5. Conduct & Facility Rules

You agree to:

  • Follow trainer instructions strictly

  • Use equipment responsibly

  • Maintain respectful behaviour towards staff and other members

  • Refrain from misuse of facilities

Forge reserves the right to remove or suspend members for unsafe or inappropriate conduct.

6. Payments & Billing

  • All payments must be completed before availing services.

  • Pricing may vary based on membership, packages, or promotions.

  • Taxes apply where required.

  • Non-payment may result in service suspension.

7. No Guarantees

Forge offers guidance and programs, but does not guarantee:

  • Specific fitness results

  • Weight loss

  • Medical outcomes

  • Recovery timelines

Results vary based on individual effort, health conditions, and consistency.

8. Limitation of Liability

Forge is not responsible for:

  • Injuries caused by negligence or misuse of equipment

  • Health complications arising from undisclosed medical issues

  • Loss or damage of personal belongings

  • Outcomes from nutrition/physio recommendations

To the extent permitted by law, Forge’s liability is limited to the amount paid for the service.

9. Cancellation, Refunds & Freezing

Covered under the separate Refund & Cancellation Policy provided below.

10. Termination

Forge may terminate access if:

  • Terms are violated

  • Misconduct occurs

  • Safety concerns arise

  • False information is provided

Unused sessions after termination may not be refunded.

11. Governing Law

These Terms are governed by Indian law and applicable local regulations.

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